Glen Burnie Full-time Inside Sales Representative | Hiring

Position in Glen Burnie, MD

Fast Facts

• Role in Glen Burnie: Inside Sales Representative
• Location: Glen Burnie, MD
• Employer: UPS (Hiring in Glen Burnie)
• This Glen Burnie-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our UPS team in Glen Burnie, MD is growing.
• Benefit from working in Glen Burnie, a key hub for the Logistics Sales And Account Management industry.

Pay & Perks

• Salary: $24-$38/Hour (approx. $64.5k/Year)
• Benefits: This role offers a competitive benefits package.
• Clear growth pathways at our Glen Burnie office.

Position Scope

• This role centers on your professional skills within the Logistics Sales And Account Management space in Glen Burnie.

About UPS & Our Culture

Not every business relationship is built face to face — and at UPS, our Inside Sales Representatives are the revenue-generating voice of the UPS brand for thousands of small businesses across the country who are best reached by phone, video, and email rather than an in-person visit. Our inside sales representative jobs are ideal for high-energy communicators who thrive in a structured outreach environment, want the financial upside of uncapped commissions without the windshield time of field sales, and want the credibility of a Fortune 50 employer behind every pitch. At UPS, inside sales is not a consolation prize for people who could not get a field role — it is a dedicated, fully supported revenue channel with its own quota structure, incentive plan, and promotion ladder into field account management.

What Our Team Says (Employee Reviews)

"I make 60 to 80 outbound calls per day and I genuinely love the work. When a small business owner tells me they have been frustrated with their current carrier for two years and I show them in 15 minutes how UPS can reduce their cost-per-shipment by 18 percent, the close feels effortless. The commission structure is transparent, the quota is achievable with consistent effort, and the progression path from inside to field sales is well-supported by management. Best inside sales representative job I have had for financial upside and sales skill development." - Current Inside Sales Representative, Buffalo, NY.

Role Overview & Responsibilities

As a UPS Inside Sales Representative, you generate and grow UPS shipping revenue from a defined portfolio of small to mid-sized business accounts through structured daily outreach — conducting telephone and video shipping consultations, presenting UPS service solutions, and closing new service agreements entirely through remote communication channels without field travel.

• Structured Daily Outreach: Execute a daily outreach cadence of 60 to 80 outbound calls and 20 to 30 email touchpoints to assigned prospecting and account maintenance lists — working through the UPS CRM system (Salesforce) to log every interaction, record next-step commitments, and maintain a pipeline of active opportunities at each stage of the sales funnel with documented close probability estimates.
• Remote Shipping Consultation: Conduct 15 to 30 minute telephone and video shipping profile consultations with prospects and existing accounts — gathering current carrier spend data, transit time requirements, package volume history, and service pain points — then presenting a UPS solution comparison that quantifies the cost and service improvement the prospect achieves by shifting volume to UPS.
• Account Onboarding & Activation: Manage the post-close onboarding process for newly acquired accounts — facilitating UPS account number setup, coordinating pickup schedule activation, and conducting a 30-day post-launch check-in call to confirm the account is actively shipping and resolve any early-stage service questions before they create churn risk.

Benefits & Perks

UPS Inside Sales Representatives receive a competitive base salary, a monthly commission structure tied to new account revenue and existing account growth, full medical, dental, and vision benefits, a 401(k) with company match, paid vacation, and a structured promotion pathway from inside sales into field Account Executive territory management. Total compensation for a fully ramped Inside Sales Representative ranges between $55,000 and $90,000 annually.